Your protection is our commitment

1. Introduction & Purpose

j7774 ("we", "our", "platform") is a safe and reliable online gaming service provider in Bangladesh. Protecting the privacy of our users ("you", "your") is one of our highest priorities. This Privacy Policy ("Policy") explains what information we collect when you use the j7774 platform, how that information is used, who it may be shared with, and what steps we take to store and protect it.

By using any of j7774's services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

2. What Information We Collect

We may collect information about you in several ways. The types and sources of information are described in detail below.

2.1 Information You Provide Directly

Information you provide yourself when you create an account or use services on j7774:

• Full name and contact details (email address, mobile number)
• Date of birth (for age verification)
• National ID card or passport details (where identity verification is required)
• Payment details: bKash, Nagad, Rocket, Upay account numbers or bank account details
• Your preferred language and communication method

2.2 Automatically Collected Information

The following information may be collected automatically when you use the j7774 platform:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of site visits and sessions
• Which pages you visited and how long you spent on them
• Gaming activity: which games you played, how long you played, and bet amounts
• Financial transaction history: deposits, withdrawals, and bonus-related information
• Information collected via cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification services or payment processors. This information is used solely to verify the authenticity of your account.

3. Purposes for Using Your Information

j7774 uses your information only for the following legitimate purposes:

• Service delivery: managing your account, keeping gaming services running, and processing transactions
• Identity verification: confirming your age and identity, and preventing unauthorised access
• Financial security: processing deposits and withdrawals safely, and preventing fraud
• Customer support: resolving your issues and providing round-the-clock live chat and email assistance
• Responsible gaming: detecting unusual gaming behaviour and intervening where necessary
• Service improvement: enhancing platform performance and user experience
• Legal obligations: complying with applicable laws and regulations
• Security: preventing cyberattacks, money laundering, and other criminal activity

We will not use your information for any purpose not stated in this policy or for which you have not given consent.

4. Sharing & Disclosure of Information

j7774 does not sell or rent your personal information to third parties. However, information may be shared in the specific circumstances below:

4.1 Payment Service Providers

To process financial transactions, we may share the necessary information with bKash, Nagad, Rocket, Upay, and relevant banks. Such sharing is limited to the minimum information required to complete the transaction.

4.2 Technology & Service Partners

Game providers, cybersecurity firms, and IT service providers assist in operating the platform. These partners work under strict confidentiality agreements and receive only the information necessary to deliver their services.

4.3 Legal Obligations

We may be required to disclose your information to comply with court orders, lawful requests from law enforcement agencies, or other applicable legal requirements.

4.4 Business Changes

In the event of a company merger, acquisition, or other business change, user information may be transferred. If such a change occurs, we will notify you in advance and ensure continuity of this policy.

5. Cookies & Tracking Technologies

j7774 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, ensure security, and deliver core services. Disabling these cookies will prevent the platform from working correctly.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection), create a familiar environment for you, and retain information from previous sessions.

5.3 Analytics Cookies

These cookies are used to understand which parts of the platform are most used and to improve service quality. This information is always analysed in aggregated and anonymised form.

You can control cookies by changing your browser settings. Please note that disabling cookies may cause some services to not function correctly.

6. Data Security Measures

j7774 applies industry-leading security measures to protect your information.

• SSL Encryption: all data exchanged between your device and our servers is protected by SSL/TLS encryption
• Data Encryption: sensitive information, especially financial and personal data, is stored using strong encryption algorithms
• Access Controls: only authorised personnel can access your information, and only on a need-to-know basis
• Regular Security Reviews: our systems undergo regular security audits
• Firewall & Intrusion Detection: active measures to prevent unauthorised access and cyberattacks
• Two-Factor Authentication: an additional layer of security when accessing your account

Please note that no data transmission over the internet is completely secure. While we provide the highest level of protection, we cannot guarantee 100% security. You are also responsible for keeping your account password safe.

7. Data Retention Period

j7774 retains your information for as long as is necessary to provide services or to meet legal obligations.

• Active Accounts: all relevant information is retained while your account is active
• Financial Records: transaction information may be retained for an extended period as required by law
• Closed Accounts: certain information may be retained for a period after account closure for legal and regulatory reasons
• Log Data: system logs and security-related information are retained for a limited period

Once the retention period has ended, information is securely deleted or anonymised so it can no longer be linked to any individual.

8. Your Rights

You have several important rights over your own information. j7774 fully respects these rights.

8.1 Right of Access

You have the right to know what information we hold about you. You can contact our support team at any time to request a copy of your data.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you have the right to request that it be corrected. Keeping accurate information is also important for a safe gaming experience.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

8.4 Right to Restrict Processing

You may request that your information be used in a limited way for specific purposes. We will review such requests and apply restrictions where possible.

8.5 Right to Complain

If you believe your information is being used inappropriately, please contact us directly first. We take all concerns seriously.

9. Children & Minors

j7774 is a platform exclusively for adults. No one under the age of 21 may use our services, and we do not knowingly collect information from anyone under 21.

If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. If you become aware of a minor's account, please notify us immediately.

10. Third-Party Links & Services

The j7774 platform may include links to third-party services, such as payment gateways or game providers. These third parties have their own privacy policies and we are not responsible for their practices.

We recommend reading the privacy policy of any third-party service before using it.

11. Policy Changes & Updates

j7774 reserves the right to update this privacy policy from time to time. The policy may be updated due to service improvements, legal changes, or business requirements.

If any significant changes are made, we will notify you by email or through a notice on the platform. Continuing to use the platform after an update means you have agreed to the revised policy.

For this reason, we recommend visiting this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. j7774's support team is available 24/7 in both Bengali and English.

• Email: [email protected]
• Live Chat: via the live chat option on the platform

We will endeavour to handle any information-related requests as quickly as possible.